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EXPERT HAIR CARE - SNAPSHOT
INDIA
Salon and professional haircare trends and behaviours
The Ask
Understanding the Salon and Professional world of hair care with hair obsessed consumers.
What we delivered
A detailed online board with abstract prompts required live probing to help respondents share personal, unique responses. We staggered participation in DI-like batches to focus on smaller cohorts at a time, allowing us to unpack vague statements and encourage articulation. Given this was our home market, we helped us stitch in a lot of cultural nuancing into the responses.
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