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COFFEE MACHINES B2B - SNAPSHOT
SOUTH KOREA
Coffee machine purchase journeys in hotels and offices
The Ask
Understanding the purchasing criteria and customer communication strategies for coffee machines in hotels and corporates.
What we delivered
We navigated the inherent challenges of B2B recruitment by implementing culturally relevant recruitment strategies. We used masked visiting cards instead of standard proofs like LinkedIn since it is not commonly used in South Korea.
We also captured B2B managers’ day-to-day responsibilities and career journey to ensure that each participant possessed the decision-making power and an interest in the coffee being served at their workplace.
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